Privacy Policy

AR Surface Solutions ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you request a quote or communicate with us, how we use it, and the choices you have. By using our website or submitting a request, you agree to this policy.

1. Information We Collect

When you request a free quote or contact us, we may collect:

• Name — so we know who we are working with.
• Phone number — to call or text you about your request.
• Email address — to send quotes, confirmations, and follow-ups.
• Property / service address — so we can assess and service the property.
• Details you provide about the service you are requesting.

2. How We Use Your Information

We use the information you provide to:

• Prepare and deliver your free quote;
• Schedule and confirm on-site estimates and appointments;
• Communicate with you about your quote request, including by phone, email, and SMS text message;
• Send appointment reminders and service follow-ups;
• Provide customer support and improve our services.

3. SMS / Text Messaging

With your consent, we send SMS text messages related to your quote request, appointment confirmations, and appointment reminders, and — if you separately opt in — occasional offers and service updates.

• Message frequency may vary.
• Message and data rates may apply.
• Reply HELP for assistance.
• To opt out of SMS at any time, reply STOP to any message. Once you reply STOP, you will no longer receive text messages from us.

4. We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to anyone. Your data is never sold or shared with third parties or affiliates for their own marketing or promotional purposes.

5. Service Providers

We may use trusted service providers (for example, our scheduling, CRM, and messaging platform) solely to operate our business and communicate with you. These providers may only process your information on our behalf and are not permitted to use it for their own marketing.

6. Data Security

We take reasonable measures to protect your information against loss, misuse, and unauthorized access. Information you submit through our website is transmitted using SSL/TLS encryption, and your data is stored securely. No method of transmission over the internet is completely secure, but we work to safeguard the data you share with us.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to operate the site, remember your preferences, and improve your experience. You can control or disable cookies through your browser settings, though some features may not work properly without them. We do not use cookies to collect mobile opt-in data, and your SMS consent is never shared with third parties.

7. Your Choices & Rights

You may request that we access, update, or delete the personal information we hold about you. To opt out of text messages, reply STOP to any message. To opt out of emails, use the unsubscribe link or contact us.

8. Children's Privacy

Our services and SMS program are intended for adults. You must be 18 years of age or older to opt in to receive text messages. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.

10. Contact Us

Questions about this policy or your information? Contact:
AR Surface Solutions
Email: [email protected]
Serving the Tulsa, Oklahoma metro area